Amplify your event's impact with the power of live podcasting

Excite Attendees

Amplify the energy of your event with live podcast sessions, creating a buzz that keeps attendees engaged and eager for more

Reward High-Value Customers

Recognize your highest value customers with their own episode opportunities and exclusive access through a live podcast

Convert Potential Customers

Cement brand credibility through the power of live interaction, turning interested prospects into loyal customers right on the spot

Monetize Through Sponsorship

Create incentives for higher levels of sponsorship by offering episode appearances to higher level sponsors

Meet Your Host

I’m Rick Denton, a podcaster who enjoys creating meaningful conversations. With over three years and nearly 200 episodes of CX Passport, I’ve interviewed top CX professionals from around the world. My goal is to bring stories to life through engaging questions and to create a space where guests feel valued and inspired.I also co-host The Loud Quiet with my wife, now in its second season, where we share our journey as an empty nest couple. Whether I’m talking CX or personal stories, I craft discussions that resonate with guests and listeners alike.My career as a CX strategist gives me the ability to ask the right questions and spark memorable conversations. Whether it’s making event guests feel like stars or engaging audiences, I know how to extract insights and keep people engaged, ensuring an unforgettable experience.

What Others Are Saying

"Rick Denton is not only a superb Customer Experience practitioner with practical and attainable advice, he is also a showman. His ability to bounce off co-hosts and other attendees input and relate it back to the topic at hand is second to none. Rick is not only an expert in his field but an expert speaker as well and the combination of those two skills makes him a deadly combination. We highly recommend any organisations looking for an energetic CX speaker to reach out to Rick."
Richard Kennedy - Arcet Global

“Rick Denton has been an integral part of the success of the panel discussions that he has featured on for us. This is not only down to his incredibly CX expertise and insights, but attributable to the passion and energy that shines through in every interaction with Rick. He has a real talent for connecting with fellow speakers, pinpointing insightful knowledge and presenting this in a compelling and engaging way. We cannot recommend Rick and his skills enough.”
Scott Cormack
Global Event Director
CX & Travel
Reuters Events

“I would recommend Rick for nearly any industry audience in customer care, support or customer experience for a number of reasons, not the least of which is his knowledge and commitment to keeping on top of key issues relating to customer service, VOC and customer experience. Rick has contributed extensively to the knowledge of CCNG members this year and we plan to engage Rick as much as possible going into 2022 to assist members as a valuable resource in these areas. Rick focuses on engaging his audience, whether in person, podcast, video, webinar….he seems to master is all with a fun and charming personality.”
David Hadobas
President and CEO of CCNG International Inc.

Ready to Amplify Your Event?

Engage your audience in a whole new way. Reach out to explore live podcasting opportunities

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Thank you!

You're one step closer to an amazing event! We’ll be in touch soon.Learn more about the CX Passport podcast.